Providing face-to-face support to those who need it most

Our hub in Swan Buildings, Manchester, is at the forefront of our work in helping people with multiple and complex needs.

It’s where you’ll find our Shelter-led engagement team – which manages support programmes, deals with referrals to third-party services, and keeps track of our clients' journeys towards recovery. 


Self Help Services (Big Life) delivers counselling and therapeutic services to clients who may be struggling with mental health issues.

Education, training and employment

As part of our recovery programme, we create rewarding work and training opportunities that allow people to grow and develop. It is delivered by Back on Track. Other key parts of our programme include:

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